Adding a POP/IMAP Email Account to an iPhone

Newer Versions of iPhone

In the directions below, wherever it says "yourdomain.com" substitute with your domain name. If you want to see more details about your server name and how to setup your email on a desktop, login to your webmail and go to "Configure Email Client". To login to Webmail go to: www.yourdomainname.com/webmail substitute yourdomainname with your own domain name.

  1. Tap "Settings" app
  2. Tap "Mail, Contacts, Calendars"
  3. Tap "Add Account..."
  4. Tap "Other" (bottom option)
  5. Tap "Add Mail Account"
  6. Enter Name, address (full email user@yourdomain.com), and password.
    (iPhone will attempt to guess your settings. Allow ~1 minute for it to fail.)
  7. Select IMAP.
    (It's the default. The option you've selected will be highlighted blue.)
  8. Under "Incoming mail server"
    1. Set "hostname" to mail.yourdomain.com 
      (or your server host name or server's IP address)
    2. Set "username" to email@yourdomain.com
    3. Set "password" to your password
  9. Under "Outgoing mail server"
    1. Set "Host name" to mail.yourdomain.com 
      (or your server host name or server's IP address)
    2. Set "User name" to email@yourdomain.com
    3. Set password to your password

You are now ready to send and receive emails via your iPhone.

Older Versions of iPhone

Although most email settings are identical, the iPhone requires a special setting for the incoming and outgoing mail servers. Instead of using the defaults that are typically used in the email settings replace mail.yourdomain.com with yourservername.com

To find your server name, you can contact one of our support agents and they will be happy to retrieve that information for you.

  1. Press the Home button and select Settings > Mail, Contacts, Calendars.
  2. Under Accounts, select Add Account...
  3. Select Other.
  4. Enter your name (which will show in the from field) and your full email address.
  5. Enter your email password and description (we recommend the full email address as your description).
  6. Press Save.
  7. Select IMAP or POP 
  8. Under Incoming Mail Server, enter yourservername.websitewelcom.com as the Host Name. (If this doesn't work try using your server's IP address. VPS and Dedicated use your server's IP address.)
  9. Enter the full email address as your User Name.
  10. Enter your email password and then scroll down.
  11. Enter the same information under Outgoing Mail Server.
  12. Press Save.

You are now ready to send and receive emails via your iPhone.

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